PROLOGIC WEB SOLUTIONS partners with industry leaders and innovators that share our vision and commitment to help customers achieve world-class performance and meet their business goals.
We have following area of expertise:
1) Fintech
- GST Suvidha Kendra
- GST Returns/Taxation
- Micro-ATM, AEPS, DMT
- Loans (All Types)
- Travel Bookings
- NSDL/UTI PAN Card
- GSP-ASP API Reseller
- G2C Services on CRM
- BBPS/Fast Tag/ Recharges
- UPI Payments
2) CRM
- Customer Care
- Sales Support – Consultative
- Dispute Resolution
- Selling, Up Selling / Cross Selling
- E-Commerce
- Reservation
- Warranty Services
- Loyalty Program
- Billing & Payments
- Customer Feedback Program
- Order Processing
3) Data Management
Prologic is equipped to Stimulate E- Governance movement through 24/7 data management services. Faster delivery model and developing precise data architectures and tested practices of Prologic help organizations to achieve desired Data Management objective.
We can provide following services under domain of Data Management.
- Data Modelling
- Data Warehousing
- Database Administration
- Data Mining
4) Technology
We focus on using technology in a way that translates into real business benefits for our clients. Advanced technology gives our client complete confidence that their customers will receive a reliable, quality service withstate-of-the-art functionality and efficiency.
- An industry renowned Predictive Dialer Altitude Solution.
- International Leased Data and voice connectivity by VSNL & BSNL.
- Enhanced CAT6 cabling for voice and data transfer over internet and LAN Dedicated fiber optic cables for internet service and telephone exchanges for near 100% uptime.
- 100% generator back up for continuing essential services.
- The entire telecommunication and computer system is connected through uninterrupted power supply (UPS).
- Round the clock support 24 hours a day, 7 days a week, 365 days a year.
- We have a state of art logger to monitor all the calls incoming outgoing to monitor the performance and train the agents to catch perfection.
5) Web Design, Servers, Email & Mobility
- In house web designing/development team.
- E-commerce, Real Estates, Job Boards, Small Business and Many other
Types of Web Designs & Applications.
- Expertise in cloud solutions with Amazon, Digital Ocean and Google.
- Data Center in US/EU for Web Hosting and Email.
- In house Mobile Application Development.
- Email Servers and Mass Mailing Solutions.
- Web & CRM Integrations
- Digital Marketing services like SEO, SMO, SEM & Content Marketing.
- Conversion Rate Optimization.
- Largest company in the India which provide WordPress Support 24×7.
- More than 4500 clients in Web Design and Web Servers locally and Internationally.
6) BPO & International Contact center
- Inbound/Outbound Call Handling
- Telemarketing lead management
- Lead Generation / Qualification of telemarketing lead lists
- Research Surveys and Polling
- Customer Satisfaction
- Decision Maker Contacts
- Telephone and Web Based Business Development
- Appointment Scheduling
- Up Sell/Cross Sell Campaigns
